Returns & Exchanges
We want you to feel confident and glamorous in your Lavish Alice pieces, so if your fit isn't perfect, we accept returns within 14 days of delivery. All items must be returned in their original condition, unworn and with all security tags still attached.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place your garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Download and print your prepaid shipping label, then drop off your package at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing